A Mark Moment by Mark De Jong's blog
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05/04/2010
"Treat others as ends, never as means." - Dag Hammerskjold
"Treat others as ends, never as means." - Dag Hammerskjold
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One chance, one transaction, one impression and nothing else matters... That is the experience.
There is a saying that you never have a second chance to make a first impression. We often get caught up in our bad day and expect everyone around us to just understand. For the customer who just walked in the door the way you acted, the way you treated them, the way you are today is the only way they know you. That one transaction is their total impression of you. And if it is bad it is the only way they will ever know you. One chance, one transaction, one impression and nothing else matters... That is the...
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"Happiness lies in the joy of achievement and the thrill of creative effort." - Franklin D.
"Happiness lies in the joy of achievement and the thrill of creative effort." - Franklin D. Roosevelt www.amarkmoment.com/ I enjoy hearing your feedback! Leave your comments or e-mail me anytime. Thanks for all the retweets! Posted via email from Amarkmoment
A Mark Moment by Mark De Jong
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